After-Sales services

At Aldighieri Gioielli, we are dedicated to providing exceptional customer service and attentive care for your purchased jewelry. Our specialists are always available for personalized consultations, maintenance advice, or targeted repairs to maintain or restore the original beauty of your precious pieces.

Cleaning and Polishing Services:

We recommend an annual visit for routine checks and cleaning. Depending on the condition and type of jewelry, our experts may suggest manual, ultrasonic cleaning, or polishing. We also offer rhodium treatment for white gold jewelry.

Engraving Service:

We offer free engraving of names, dates, or symbols, available at the time of purchase or within one month. Specify customizations for e-commerce purchases at the time of order.

Size Adjustment Service:

Adjust the size of bracelets, necklaces, chains, and rings for a perfect fit. Some exclusive designs may not allow size modifications. Contact customer service for details on available options.

Repair Service:

If your jewelry is damaged, avoid wearing it and bring it in for an assessment. Our experts will evaluate the damage and discuss the best repair plan, providing a quote for your approval before proceeding with the repairs.

Your trust in Aldighieri Gioielli is valuable to us, and we are committed to maintaining the integrity and beauty of your jewelry through our dedicated after-sales services.

Contact Us:

For questions or more information about our services, contact our customer service team at 0444546193, available Tuesday to Saturday, from 10:00 to 12:30 and 15:30 to 19:00, or email us. You can also visit our boutique directly.